CUSTOMER COMMENTS

• "The sign of great customer service is a client feeling like they are (your) only client - you guys rock!" Scott L.
• "It has been great working with you - you are so easy to work with! Thanks for all your help with everthing!" Jenny & Dave
• "Your professionalism and confidence ... made our refinancing a pleasant experience. ...thanks for all the help and information you provided."  Bill G.
• (Summarized) "Residential Loan Officer, Vicki Groswald, offered to look at our loan to lower our rate, lower our payments, and expedite the service with their own title company.  This seemed like too good an offer, but everything she said was true and accurate."   Shep H.
• "I am very big on customer service, and your service by far exceeded my expectations"       Mike L
• "Thank you so much for all of your help.  I am very glad that I chose your company as my lender.  John (Brouk) has been very informative and straightforward in all of our conversations and I really respect that.  Thanks again for all of the information."  Byron W.
• "Gary and the other staff members that worked with us went above and beyond our expectations.  We were very pleased with the service we received."  Andy & Vickie V.
• "...thanks to your whole organization that helped me through the loan process and closing on my new house here in Missouri.  John Brouk, Kelly and Lisa did an outstanding job getting the details taken care of and making this go very smoothly.  I appreciate all their hard work and will definitely refer Residential Mortgage Consultants to all my friends and colleagues."     Stephen M.
• "Lisa, (we) just wanted to really thank you again for helping us do this.  We would have never thought to go about getting rid of our cards this way, and really feel that financially we're set now.  Thanks so much for helping us out and 'holding our hands' through this!"     Tim and Tara M.
• "Gary, Thanks for your time and help.  We are very happy with this new product and will be sending friends your way!   Sharon H.

• This letter is in appreciation of the refinance process that Lisa Morfeld completed for me with your company.  Lisa was very diligent in tracking the rates, giving me daily updates until I got the rate I wanted and then locking that rate in for me.  Lisa went above and beyond in her efforts to make this process as smooth as possible even coming to my home at night to have me sign all the necessary paperwork which prevented me from having to miss work.  I have never had a loan origination or refinance go off without any unexpected surprises until now.I am very satisfied and would recommend your company in the future, in particular Lisa Morfeld.  I wanted you to know of the fine employee you have working for you.  I know that most times people only hear about the negative and I wanted to make sure that you know about a job well done.  Thanks.

  Dennis R.  5/16/08